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Terms of Service

Last updated: March 1, 2026

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Stuff N Things LLC ("Company," "we," "us," or "our"), a Delaware limited liability company located at 2093 Philadelphia Pike, Claymont, DE 19703. By accessing our website or engaging our services, you agree to be bound by these Terms.

2. Services

Stuff N Things provides web design, development, hosting, management, optimization, analytics, and social media integration services ("Services"). Our Services may include but are not limited to:

  • Website design, development, and deployment.
  • Ongoing website hosting, maintenance, and performance optimization.
  • Analytics, reporting, and AI-powered insights on website traffic, user behavior, and performance.
  • Social media account management, content scheduling, and publishing via authorized third-party platform integrations.
  • Search engine optimization (SEO) and Core Web Vitals monitoring.
  • Friction audits and conversion optimization.

3. Subscription & Payment

  • Services are provided on a monthly subscription basis as outlined in your selected plan.
  • Payments are due on the billing date specified in your service agreement.
  • All fees are non-refundable except as required by law or as specified in a separate written agreement.
  • We reserve the right to modify pricing with 30 days' written notice. Existing subscriptions continue at their current rate through the end of the billing cycle in which notice is given.
  • Failure to pay may result in suspension or termination of Services after a 10-day grace period and written notice.

4. Client Responsibilities

You agree to:

  • Provide accurate and complete information necessary for us to deliver the Services.
  • Grant us reasonable access to your accounts, platforms, and systems as needed to perform the Services, including social media accounts, hosting panels, and analytics platforms.
  • Ensure that all content you provide for publication complies with applicable laws and does not infringe on any third-party rights.
  • Respond to requests for approvals, feedback, or information in a timely manner.
  • Maintain the security of your account credentials and notify us immediately of any unauthorized access.

5. Third-Party Platform Integrations

Our Services may involve connecting to third-party platforms (including Meta, Google, X, TikTok, and others) on your behalf. By authorizing these connections:

  • You represent that you have the authority to grant us access to those accounts.
  • You acknowledge that third-party platforms are governed by their own terms of service and policies, which you are responsible for complying with.
  • We are not responsible for changes, outages, or policy modifications by third-party platforms that may affect the delivery of our Services.
  • You may revoke third-party access at any time, understanding that it may limit our ability to provide certain Services.

6. Data & Analytics

As part of our Services, we collect and analyze data from your websites, connected platforms, and user interactions. This includes website traffic, user behavior, engagement metrics, and performance data processed through Google Analytics, our proprietary AI-powered analytics systems, and other tools. All data collection is governed by our Privacy Policy. Aggregated, anonymized insights derived from client data may be used to improve our Services and develop benchmarks, but will never identify you or your business without your explicit consent.

7. Intellectual Property

  • Your Content: You retain all ownership rights to content, logos, trademarks, and materials you provide to us. You grant us a limited license to use these materials solely for the purpose of delivering the Services.
  • Our Work: Upon full payment, you own the custom website design and content created specifically for you. Underlying frameworks, libraries, reusable components, tools, and methodologies remain our intellectual property.
  • Third-Party Assets: Any third-party software, fonts, images, or tools used in your project are subject to their respective licenses.

8. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of the engagement. This includes but is not limited to business strategies, analytics data, access credentials, and financial information. This obligation survives termination of the Services.

9. Limitation of Liability

To the maximum extent permitted by law, Stuff N Things LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to the use of our Services. Our total liability for any claim shall not exceed the fees paid by you in the three (3) months preceding the claim. We are not liable for losses arising from third-party platform changes, outages, or actions outside our reasonable control.

10. Warranties & Disclaimers

We strive to deliver high-quality services including websites targeting 95+ Lighthouse scores and sub-1.5s LCP. However, Services are provided "as is" and "as available." We do not guarantee specific search engine rankings, traffic levels, conversion rates, or revenue outcomes. Performance metrics are targets, not guarantees, and are subject to factors outside our control.

11. Termination

  • Either party may terminate the service relationship with 30 days' written notice.
  • We may suspend or terminate Services immediately if you breach these Terms, fail to pay after the grace period, or engage in activity that puts our systems or reputation at risk.
  • Upon termination, we will provide you with a copy of your website files and data within 30 days of request. Hosting and management services cease at the end of the final billing period.
  • Sections on Intellectual Property, Confidentiality, Limitation of Liability, and Governing Law survive termination.

12. Indemnification

You agree to indemnify and hold harmless Stuff N Things LLC, its members, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from your breach of these Terms, your content, or your use of the Services in violation of applicable law.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in New Castle County, Delaware.

14. Modifications

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our Services after modifications constitutes acceptance of the updated Terms. Material changes will be communicated via email to active clients.

15. Contact Us

Stuff N Things LLC
2093 Philadelphia Pike
Claymont, DE 19703
info@stuffnthings.io